Ezyspin Terms & Conditions – The Complete Guide for Malaysian Players

1. Account Eligibility

To register and use EzySpin's services, you must meet all of the following requirements without exception:

• You at least 18 years of age as of the date of registration. ezyspin takes the protection of minors seriously and does not permit any individual under the legal age to register or play.
• You are an individual registering on their own behalf only. Registering on behalf of another person is strictly prohibited.
• You not blacklisted by any relevant entertainment or gambling regulatory body.
• You not enrolled in a self-exclusion programme that is active on EzySpin or any other platform.
• You are using EzySpin's services in the capacity of a personal capacity for entertainment purposes solely for personal use, not for any commercial or business purpose.

2. Registration & Account

Each player is only permitted to hold one (1) ezyspin account. Holding more than one account (whether under a different name, email address, phone number, or payment method) is a breach of these terms and may result in all associated accounts being terminated and all winnings forfeited.

During registration, you are required to provide information that is accurate, complete, and up to date including your full name as per your ID, an active Malaysian mobile number, and a valid email address. ezyspin reserves the right to request a copy of your identification document (MyKad or passport) for identity verification (KYC) purposes before processing any withdrawal.

You are solely responsible for keeping your password confidential your account. EzySpin will never ask for your password through any channel. If you suspect your account has been compromised, contact EzySpin customer support immediately.

• Use a strong password (at least 8 characters, combining uppercase letters, lowercase letters, numbers, and symbols).
• Do not share your password with anyone, including family members.
• Log out of your account when using a shared device.
• Enable two-factor authentication (2FA) for added security.

3. Deposits & Withdrawals

EzySpin supports a wide range of payment methods popular in Malaysia. All transactions are processed in Malaysian Ringgit (RM / MYR).

The deposit and withdrawal methods accepted by ezyspin are:

• E-Wallet: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay
• Instant Transfer: DuitNow (QR & account transfer)
• Online Banking (FPX): Maybank2u, CIMB Clicks, Public Bank, RHB Bank, Hong Leong Bank

All withdrawals will be processed to the same payment method used for your last deposit. ezyspin reserves the right to request additional verification before processing withdrawals exceeding RM 10,000. Deposited funds may not be withdrawn without first meeting the wagering requirements set for each bonus received.

4. Bonus & Promotions

Ezyspin offers its members a variety of bonuses from time to time. All bonuses are subject to the wagering requirements stated in the specific terms of each promotion.

• Welcome Bonus: Available to new players making their first deposit. Wagering requirements are typically between 10x and 30x, depending on the current promotion.
• Weekly Deposit Bonus: Awarded to players who meet the minimum deposit requirement set each week.
• Monthly Cashback: The cashback percentage is calculated based on the player's net losses over a one-month period.
• Referral Bonus: Players who refer a new friend will receive a credit reward once that friend makes their first deposit and fulfils the specified requirements.

EzySpin reserves the right to cancel the bonus and related winnings if there is evidence of bonus abuse, manipulation, or fraud. Only one bonus may be active at a time unless otherwise stated. Bonuses cannot be directly cashed out — they must be used for gameplay before any withdrawal is permitted.

5. Game Rules

Ezyspin offers over 500 games, including slots, live casino, poker, lottery, and progressive jackpots. Each game has its own rules that players should understand before playing.

• All slot games at EzySpin use a Random Number Generator (RNG) certified by internationally accredited independent auditing bodies, ensuring every spin is random and fair.
• EzySpin's Live Casino features real dealers broadcast via live stream. Game results are final and cannot be disputed once a round has ended.
• Poker is available in Texas Hold'em and Omaha formats. The minimum buy-in starts from RM 1 for standard tables and up to RM 10,000 for VIP tables.
• Progressive jackpots are accumulated from a small portion of every bet placed by all players. The jackpot value displayed reflects the latest figure at the time of play and is subject to change.
• EzySpin reserves the right to void any round or game interrupted by a technical issue. In such cases, all wagers will be fully refunded to the player's account.

Any attempt to exploit software bugs, use automation software (bots), or employ other unauthorised means to gain an advantage in games will result in immediate account termination and forfeiture of all winnings.

6. Sports Betting

EzySpin's Sports Betting module covers a wide range of popular sports in Malaysia and around the world, including Malaysia Super League football, EPL, badminton, e-sports, and more.

• Odds: All displayed odds are in decimal format. Odds are subject to change at any time before a match begins.
• Live Betting: Available for selected matches. Approved in-play bets cannot be cancelled.
• Betting Limits: The minimum stake for Sports Betting is RM 2 and maximum limits vary depending on the match type and market selected.
• Postponed or Cancelled Matches: If a match is postponed by more than 48 hours or cancelled, all related bets will be fully refunded.
• Official Results: EzySpin uses official result sources from the relevant sports governing bodies. Results announced by EzySpin are final for the purposes of bet settlement.

7. Privacy & Security

EzySpin is committed to protecting the personal information of all players. Our full Privacy Policy is available at Privacy Policy page. Below is a summary of EzySpin's security commitments:

• All data is transmitted via 256-bit SSL encryption to ensure your information cannot be intercepted by third parties.
• Your bank card or e-wallet details not stored on ezyspin's servers. All financial transactions are processed through PCI-DSS certified payment gateways.
• EzySpin will not sell or share your personal information with third parties for marketing purposes without your consent.
• Your game data may be used anonymously for platform improvements and game behaviour analytics.

8. Prohibited Use

The following activities are strictly prohibited on the ezyspin platform and may result in immediate account termination and legal action:

• Using bots, automation software, or artificial intelligence to play or place bets.
• Money laundering or any suspicious financial activity.
• Collusion between players in poker or other table games.
• Registering multiple accounts to abuse the bonus system.
• Using a VPN or proxy to conceal your actual location or bypass geo-restrictions.
• Exploiting bugs or technical vulnerabilities in the gaming software.
• Any form of threats, harassment, or disrespectful conduct directed at other players or EzySpin staff.

9. Account Termination

An EzySpin account may be terminated in the following circumstances:

• At the player's request: You may request account closure at any time through customer support. Any eligible balance will be returned once the verification process is complete.
• Inactive: Accounts that have been inactive for 12 consecutive months subject to a monthly administration fee of RM 10 until the balance runs out or the account is reactivated.
• Terms violation: ezyspin reserves the right to terminate any player account that violates these terms without prior notice. In cases of serious violations, all balances and winnings will be forfeited.
• Self-exclusion programme: Players who apply for self-exclusion through our Responsible Gaming programme will have their access terminated for the requested duration.

10. Disclaimers & Limitation of Liability

EzySpin provides an online entertainment platform on an "as-is" basis. While we strive to keep our services running smoothly 24/7, EzySpin does not guarantee that the platform will always be free from technical disruptions, errors, or maintenance downtime.

EzySpin is not liable for any losses arising from:

• Internet disruption or connectivity issues on the player's end.
• Game results that a player is dissatisfied with, provided there is no evidence of a technical fault on EzySpin's part.
• Unauthorised access to a player's account resulting from the player's own negligence in safeguarding their password.
• Changes in laws or regulations that affect the availability of EzySpin's services.

EzySpin's maximum liability to any player under any circumstances shall not exceed the total net deposits made by that player within the 30 days preceding the claim.

11. Amendments to Terms

EzySpin reserves the right to amend, update, or replace any part of these Terms & Conditions at any time without prior notice. Amendments take effect immediately upon publication on this website.

It is the player's responsibility to check this page periodically to ensure you are always in compliance with the latest version of EzySpin's Terms & Conditions. Continued use of the EzySpin platform following any amendment constitutes your acceptance of the revised terms.

12. Contact Us

If you have any questions, concerns, or complaints regarding these ezyspin Terms & Conditions, please reach out to our support team, available 24 hours a day, 7 days a week:

• Email: support@ezyspin.com
• Live Chat: Available directly on the ezyspin website and app
• WhatsApp: Number available after logging in to your account

For issues related to responsible gaming, visit our Responsible Gaming page. For frequently asked questions, please refer to our FAQ ours.